The last mile of your delivery can make or break a customer’s delivery experience as nowadays they require total transparency in transactions. A bad customer experience can be caused by many small reasons such as missed delivery schedules, issues in route optimization, incorrect deliveries, no proof of delivery, or contactless payments. These small reasons can turn into enormous challenges that tend to be bad for a business. Fortunately, an advanced last-mile delivery software can eliminate these challenges by providing you with complete control and visibility into the last mile and reconstructing it for maximum efficiency.
To automate the last mile of delivery management, it is essential to have a well-organized mailroom management software and a swift delivery service. The software plays its part by handling vast amounts of orders successfully, maintaining the fluctuating demands of employees, and providing a high level of security. It also gives customers the option of same-day delivery, thereby changing how people think about delivering their package while ordering it.
Mailroom and Dispatch by PackageX are revolutionizing last yard management by changing how businesses handle their mails and deliveries.
Mailroom by PackageX
Mailroom by PackageX offers a complete digital solution for mailroom activities. It is a new and advanced package tracking software that helps revolutionize the way mails are processed. You can get started by simply downloading our Mailroom app onto your smartphone. It uses your phone’s rear camera to scan the labels on the mail within seconds, which reads the recipient’s information. This, in return, sends an automated email that notifies them of the arrival of their package.
How is Mailroom by PackageX Revolutionizing the Last-Mile Delivery?
Customization
PackageX Mailroom can send out fully automated, customizable reminder emails or SMS messages at the frequency that you choose.
Notifications
It allows you to send notifications regarding the delivery status throughout the delivery process, which helps keep a record of the chain of custody of the mail.
Safe Delivery
Signature collection (no hardware necessary), ID card photo, a photo of where the package was dropped off, a photo of the person collecting the box for contactless delivery confirmation.
No Manual Data Entry
Our mailroom management system is AI-enabled with OCR technology that scans printed and handwritten labels. It can check up to 50 packages in one go.
Easy Tracking
The tracking feature of the Mailroom app by PackageX eliminates the need to contact the mailroom to get an update regarding their package.
Digitalize Your Mail Management
The Mailroom app by PackageX grants the autonomy to hold, forward, or destroy their mail, just one tap away. They can choose the fate of their parcels through Mailroom Connect, which offers an astounding collection of features.
Flexibility
This app allows an effective way to set an alternative, whether they’re available on the premises or not. Or save up a fair amount of time through a quick pick-up option from the Mailroom. It also tracks their preferences for holding or delivering their packages.
Parcel Locker Integration
Mailroom by PackageX offers a new approach to parcel management. It provides seamless integrations for parcel lockers to automate self-served pickup. Intelligent parcel lockers allow the recipients to safely keep their packages without worrying about being stolen or mishandled.
Dispatch by PackageX
Dispatch by PackageX provides the best traditional and on-demand courier services, with its retailers spreading throughout the country and offering same-day cheapest shipping rates that are a steal. You can sign up on the app in just a minute, fill in the required information about your organization, and get started on generating labels to track deliveries.
How is Dispatch by PackageX Revolutionizing the Last-Mile Delivery?
Generate Shipping Labels
Dispatch by PackageX helps you generate discounted shipping labels for national, same-day, and specialty couriers.
Same Day Shipping
Same-day delivery is a big convenience for those who may not be able to wait for their package. Thus, it improves customer satisfaction.
Quick Address Verification
You can get free validation of a customer’s address, ensuring that the deliveries cannot go wrong.
Real-Time Tracking
Dispatch allows you to track your package and send email or text notifications on shipment progress to both senders and receivers.
Enhanced APIs
Dispatch by PackageX is integrated with a complete set of APIs. You can set up your custom rate codes with your preferred carriers in the dashboard, and our API will respond with custom pricing.
Conclusion
For enhanced productivity and excellent delivery experience, a robust last-mile delivery software is proven to be the best solution. Therefore, Mailroom and Dispatch by PackageX has been encouraging retailers worldwide to optimize their last-mile operations to achieve high levels of efficiency in their delivery process.